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Problems with DLsite's behavior

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  • kijakusai
    replied
    Re: Problems with DLsite's behavior

    Regarding the e-mail address of the support section, The main (i.e. Japanese) site of DLsite also says:
    [email protected]
    https://ssl.dlsite.com/home/contact/all

    お手数をかけて恐縮ですが、英語の読めるスタッフのかたにお回し下さるよう、お願いいたします 。

    If you add this sentence to an e-mail which you will send to DLsite Japan, probably the message will be passed to a DLsite staffer who can read English.
     

    Leave a comment:


  • einhorn303
    replied
    Re: Problems with DLsite's behavior

    Originally posted by kijakusai View Post
    It might be not a bad idea to send an e-mail to the staff of DLsite and/or the artist about the problems.

    http://www.dlsite.com/ecchi-eng/contact

    The artist's blog:
    http://bat11.blogspot.com/?zx=d50d71c2e8243e78
    (Since there are texts written in Thai script on the pages, probably the artist is a Tai.)
     
    Yeah, I already have.

    Coincidentally, I know the artist from buying a (paper) Strike Witches doujinshi (in Thai) from him before.

    Leave a comment:


  • kijakusai
    replied
    Re: Problems with DLsite's behavior

    Originally posted by einhorn303 View Post
    Short version of the story: I bought a comic on DLsite, but the DRM prevented me from reading it. I made a post on their support forums politely asking for help, but my post was deleted and my forum account banned.
     
    It might be not a bad idea to send an e-mail to the staff of DLsite and/or the artist about the problems.

    http://www.dlsite.com/ecchi-eng/contact

    The artist's blog:
    http://bat11.blogspot.com/?zx=d50d71c2e8243e78
    (Since there are texts written in Thai script on the pages, probably the artist is a Tai.)
     

    Leave a comment:


  • einhorn303
    started a topic Problems with DLsite's behavior

    Problems with DLsite's behavior

    Short version of the story: I bought a comic on DLsite, but the DRM prevented me from reading it. I made a post on their support forums politely asking for help, but my post was deleted and my forum account banned. And now I regret wasting $13.01.

    I bought a comic on DLsite (specifically, this one (probably NSFW content displayed alongside it). However, I didn't realize when buying it that it had DRM. After installing the needed software (which was very complex...I even had to restart my computer), I opened the file. The comic is read through an .exe, which displays it page by page and prevents you from taking screencaps. The problem was that the comic pages were in extremely high resolution, and the DRM reader .exe had no way to zoom in or out. So the pages didn't fit into my monitor at all, and not even panels or single word balloons could be displayed without scrolling over to read them. I posted on their support forum (at doujinforum.com) asking if there was a way to fix this. I returned to the forum to check for a response, but found I was banned from the forum. It even seems to have some sort of IP ban. Checking with a proxy, I confirmed that my original post had been deleted. And that's where I am now.

    I was already a bit sore over paying for a comic made unreadable by DRM. But something like this is adding insult to injury.
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