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Neon Genesis Evangelion - Missing subs on End of Eva deleted scene

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  • Neon Genesis Evangelion - Missing subs on End of Eva deleted scene

    Widgets Magazine
    (Note on prefix, this should also be on the UK release given they're the same discs)

    https://twitter.com/StefanFilms/stat...67592687226886
    https://forum.blu-ray.com/showthread...4#post19548374
    https://forum.evageeks.org/post/9324...a-2021/#932446

    This was known since the Regular Edition was released last month but I can also confirm after watching the discs from my Collector's Edition set a few days ago.

    And it looks like GKids is aware of the issue.

    https://twitter.com/GKIDSfilms/statu...42829600235522

    "The new Evangelion boxset is perfect, but for one thing: the live action deleted scene from EoE is missing any English subtitles.

    Any fixes coming for that, @GKIDSfilms?"

    This is a known manufacturing issue and we are currently working on a solution to get corrected discs to customers.
    Last edited by NJ_; 12-31-2021, 07:15 AM. Reason: UK release confirmed as also affected.
    Avatar: From Sailor Moon S Episode 118:
    "It's in the Cards" (Cloverway, 2000)
    "Battle in a Demonic Dimension! The Sailor Soldiers' Bet" (Cloverway/Pioneer, 2000)
    "Battle Inside the Demonic Space! The Sailor Guardians' Gamble" (Viz, 2015)

  • #2
    Source:
    https://forum.evageeks.org/post/9333...a-2021/#933303
    https://forum.blu-ray.com/showpost.php?p=19687652

    Replacement program through Shout! Factory

    https://www.shoutfactory.com/replace...omplete-series

    NEON GENESIS EVANGELION: The Complete Series Replacement Disc Program

    Disc 5 contains a bonus feature "THE END OF EVANGELION – Deleted Live Action Scene" that does not have English language subtitles. If you would like a replacement disc with subtitles, please fill out the following information. Please note that the corrected disc can be identified by an "R1" that appears at the end of the selection number printed on the bottom of the disc.
    For those who imported their sets:

    https://www.discshipment.com/copy-of-home
    Last edited by NJ_; 01-13-2022, 12:39 PM. Reason: Link no longer works
    Avatar: From Sailor Moon S Episode 118:
    "It's in the Cards" (Cloverway, 2000)
    "Battle in a Demonic Dimension! The Sailor Soldiers' Bet" (Cloverway/Pioneer, 2000)
    "Battle Inside the Demonic Space! The Sailor Guardians' Gamble" (Viz, 2015)

    Comment


    • #3
      Originally posted by NJ_ View Post
      (Note on prefix, this should also be on the UK release given they're the same discs)
      Can confirm, the UK releases are also affected.

      https://forum.evageeks.org/post/9333...a-2021/#933308
      https://forum.blu-ray.com/showpost.php?p=19705696

      No word on if Anime Limited will do anything.
      Avatar: From Sailor Moon S Episode 118:
      "It's in the Cards" (Cloverway, 2000)
      "Battle in a Demonic Dimension! The Sailor Soldiers' Bet" (Cloverway/Pioneer, 2000)
      "Battle Inside the Demonic Space! The Sailor Guardians' Gamble" (Viz, 2015)

      Comment


      • #4
        Got my replacement copy and here are the numbers on the back of both discs.

        Old disc: 2000171952R0
        New disc: 2000171952R1

        Mostly the same with the main difference being the R1 as already posted in Shout's form.

        For those waiting on the Ultimate Edition, be sure to check your movie discs when you get them.

        EDIT: Just noticed the numbers on the front of the disc as well, mostly the same except the R0 is missing while the R1 is present on the fixed disc.
        Last edited by NJ_; 12-31-2021, 09:15 AM.
        Avatar: From Sailor Moon S Episode 118:
        "It's in the Cards" (Cloverway, 2000)
        "Battle in a Demonic Dimension! The Sailor Soldiers' Bet" (Cloverway/Pioneer, 2000)
        "Battle Inside the Demonic Space! The Sailor Guardians' Gamble" (Viz, 2015)

        Comment


        • #5
          Heads up for those who imported the GKids set.

          https://forum.blu-ray.com/showpost.php?p=19726703

          Originally posted by NLScavenger
          "I got an email today from Disc Shipment telling me that Shout would be handling all NGE replacements - so I went to their site and they aren't offering any international shipping options. So it seems like international customers who ordered the NA set are SOL? NLScavenger - where did you see that discshipment is handling these replacements?"

          Usually Discshipment handles Shout Factory's replacement programs for international customers (pretty sure the site is owned by Shout too). I incorrectly assumed that they would be handling NGE as well.

          iirc Shout Factory's replacement form is connected to their webshop which doesn't ship internationally, so that's why international replacements are usually handled separately.
          I guess this explains why the discshipment link no longer works...anyway, here's an update:

          https://forum.blu-ray.com/showpost.php?p=19753041

          Originally posted by IRLM
          For those outside the US and Canada, I was adviced to send an e-mail to [email protected] with my request. The response I got from the customer service was that they'll add it manually to the replacement program. Make sure you include your proof of purchase and shipping address. I'll come back here to report when I get my disc.
          Avatar: From Sailor Moon S Episode 118:
          "It's in the Cards" (Cloverway, 2000)
          "Battle in a Demonic Dimension! The Sailor Soldiers' Bet" (Cloverway/Pioneer, 2000)
          "Battle Inside the Demonic Space! The Sailor Guardians' Gamble" (Viz, 2015)

          Comment


          • #6
            That really sucks for international customers.

            Comment


            • #7
              Statement from Madman as their release is also affected.

              https://www.madman.com.au/news/neon-...elease-update/

              Neon Genesis Evangelion Blu-Ray Release Update

              We wish to inform that due to production issues, we will be amending the upcoming releases of affected SKUs

              SKU’s affected:

              Ultimate Edition Blu-Ray from January to February
              Standard Edition Blu-Ray from February to March
              Collector’s Edition product will ship on time unchanged

              It has been confirmed that Disc 5 containing a bonus feature “THE END OF EVANGELION – Deleted Live Action Scene” that does not have English language subtitles. As such the following actions will be taking place for each product:

              Ultimate Edition customers will have a replacement disc included within the package that will be mailed out with their sets.

              Standard Edition products will have the new version of the disc included on ship out to stores in March.

              As the Collector’s Edition product arrived after the discovery of this error we were unable to replace the disc in question prior to shipping. As it is not practical to replace the disc prior to shipping, this product will ship with the missing subtitles on this extra.

              For those who purchased the Collector’s Edition and wish to receive a replacement disc in question please contact [email protected] with your proof of purchase (photo of receipt from your place of purchase / PDF of order is ok) along with your preferred mailing address and name.

              Madman Anime Group wishes to apologise for any inconvenience this may cause some customers.
              Avatar: From Sailor Moon S Episode 118:
              "It's in the Cards" (Cloverway, 2000)
              "Battle in a Demonic Dimension! The Sailor Soldiers' Bet" (Cloverway/Pioneer, 2000)
              "Battle Inside the Demonic Space! The Sailor Guardians' Gamble" (Viz, 2015)

              Comment


              • #8
                GKids Replacement Program: Ultimate Edition.

                https://gkids.com/ultimate-edition-d...ement-program/

                Ultimate Edition Disc 5 Replacement Program

                Disc 5 contains a bonus feature “THE END OF EVANGELION – Deleted Live Action Scene” that does not have English language subtitles.

                If you are an Ultimate Edition customer and would like a replacement disc with subtitles, please request a free disc by filling out the following information. Fulfillment for these discs will start February 2022 and are shipped at no additional charge. Please note that the Ultimate Edition disc will have a slight variation in logo array from the Collector’s and Standard Edition. The corrected disc can be identified by an “R1” that appears at the end of the selection number printed on the bottom of the disc.
                Avatar: From Sailor Moon S Episode 118:
                "It's in the Cards" (Cloverway, 2000)
                "Battle in a Demonic Dimension! The Sailor Soldiers' Bet" (Cloverway/Pioneer, 2000)
                "Battle Inside the Demonic Space! The Sailor Guardians' Gamble" (Viz, 2015)

                Comment

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